RISK DECLARATION: Trading Contracts for Difference (CFDs) involves significant risks due to their complex and speculative nature, which may result in substantial capital loss. As a leveraged product, CFDs can lead to the loss of your entire balance, with leverage magnifying both potential gains and losses. It is important to understand that CFD traders do not own or have rights to the underlying assets. Trading CFDs may not be suitable for all traders. Past performance is not a reliable guide to future performance, and future projections are not guaranteed to be accurate. Make sure you fully understand the risks involved and seek independent financial advice, if necessary. Investrex Ltd does not provide advice, recommendations, or opinions in relation to acquiring, holding or disposing of any financial product. Please read our Risk Disclosure document for further information.

Investrex Ltd, registered on Mwali (Moheli) Island, is authorized and regulated by the Mwali International Services Authority under license number BFX2024051 with its registered office located at P.B. 1257 Bonovo Road, Fomboni, Comoros KM. Investrex Ltd owns the “PatronFX” brand and operates the website www.patronfx.com. The Company does not provide its services within the European Economic Area as well as in USA, Canada, British Columbia and some other jurisdictions.

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Withdrawal

How can I withdraw my funds?

For making a withdrawal, simply log in to your account, click on the Banking tab, then on the Withdrawal tab. Enter in the amount you wish to withdraw and click on Next button. Fill in the required fields and then click on Submit button.
Where can I find a status of my withdrawals?

Information regarding your withdrawals is available under the Banking section tab.
How do I withdraw my profits?

Please note that profits are sent separately, and can only be processed to bank account or e-Wallet.
What are the withdrawal charges?

Please check the Account Types page and the General Fees document under the Legal section on our website for detailed information on fees applicable and for up to date information.
How do I know the source you processed my withdrawal to?

Withdrawals can only be sent to the deposit source within the deposit amount. If multiple sources were used to deposit, the withdrawals will be sent in accordance to the order of depositing as well as the sums deposited. For further information regarding this matter, feel free to contact our Customer Support.
What are the withdrawal processing timeframes?

Withdrawal requests are processed within 24 business hours. Once the funds are sent it may take up to 5 business days for them to arrive to your withdrawal source. We aim to process all withdrawal requests as quickly as possible and without undue delays. However, you will also need to provide documentation to verify your payment method in order to withdraw, which may delay the procedure. In order to avoid delays, please ensure that all verification documentation is up to date before you make your request.
Where can I find my pending withdrawals?

First log in to your account, then navigate to the Banking section tab. After that click on Pending Requests tab, where you will find your pending withdrawals.
Where can I find my previous banking transactions?

PatronFX catalogues all of your previous banking transactions in one place that is easy to view and understand. To view your transactions simply click on the History tab, located in the Banking section.
Are there certain hours for making withdrawal requests?

A withdrawal request can be made at any time. Requests are only processed once all required documentation is verified. We aim to complete all withdrawals as quickly as possible.
Is there a minimum withdrawal amount?

There is no minimum amount for withdrawals made to credit cards, Skrill or Neteller. However, minimum limits apply for withdrawals made by wire transfer: ₣100, $120, €100, £80, ₽7,000.
Is there a maximum withdrawal amount?

Withdrawals are capped at the available funds in your account at the time of the request. This figure will not include any funds currently invested in open trades.

CFD trading involves a significant risk to your capital due to the market’s volatility. CFDs might not be appropriate for every investor. It is important to fully understand the risks involved and consult with an independent, qualified financial advisor.

Payment methods

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In order to make a deposit, you first need to verify your account.

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Fund your PatronFX account

Set your amount and choose your preferred payment method

Wire Transfer

If you wish to fund your account via wire transfer, please contact your account manager or access our live chat to receive the appropriate banking details.

Please note that there is a minimum deposit of €500 for wire transfers.

Perfect Money

With PatronFX you can fund your trading account via Perfect Money.

Use Perfect Money to deposit funds in your account in the currency** of your choice regardless of where you live in the world. Find out more details by clicking on the “Deposit” tab once you are logged in.

Once your Perfect Money account is funded, follow these steps to fund your PatronFX account:

Click on the “Send Money Tab”
Select the account* that you wish to send money from
Click “Single Payment”
Add the amount of the deposit (minimum is €250 or equivalent)
Add Investrex Ltd account number:
1. USD – U6366821
2. EUR – E6130991
Add your username in the description section
Verify that the transaction amount is correct
Click “Send Money”

Note – Please allow a few business hours for funds to be credited. Our business hours are 7:00am to 5:00pm GMT

*Conversion fees may be charged by Perfect Money or their vendor.
**Please make sure that you transfer funds from an account with the same denomination as your trading accounts.

In case of your transaction has been declined, you can get an instant help from our customer support.

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Trading Contracts for Difference (CFDs) involves a high degree of risk to your capital due to the inherent volatility of the underlying markets. These instruments may not be suitable for every investor. It is crucial that you fully understand the risks involved and consult with a qualified, independent financial advisor who is licensed to provide such advice.

Please be aware that credit card transactions may be processed in EUR or another currency, depending on the payment service provider selected by the Company. The Company reserves the right to charge you in any currency without prior notification or your explicit consent.

Charges related to your account will appear as “www.patronfx.com” on your statement, as you will be billed by Patronfx.com. For any inquiries, feel free to contact us at [email protected]. PatronFX is operated by Investrex Ltd, a licensed investment firm regulated by the Mwali International Services Authority under license number BFX2024051. Our office is located at P.B. 1257 Bonovo Road, Fomboni, Comoros KM.

Withdrawal

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