Trading & Investing

• What is my trading account?
  After completing your registration, a personal trading account is created, and you can start trading.
• What is a spread?
  Spread is the difference between the bid (sell) and ask (buy) price.
• What is a pip?
  A ‘pip’ stands for ‘Price Interest Point’ or ‘Percentage in Point’ and is used as a unit of measure of the change in value of a currency pair – a pip is the smallest allowable fluctuation in its price.
  
  Most of the currencies, unlike Japanese yen, have 2 decimal points e.g. 1 dollar = 100 cents.
• What is a leverage?
  A leverage increases your purchasing power hence enables you to gain a large exposure to a financial market while only tying up a relatively small amount of your capital.
  
  CFDs are leveraged, which means you only have to put down a small deposit for much larger exposure.
  
  Leverage increases your profit potential as well as the risk of losing your capital.
• What is a CFD?
  A CFD (Contract for difference), offers traders the opportunity to speculate on, and possibly earn a profit from the price movement, without actually physically owning the underlying asset. By using a CFD (basically a contract between a buyer and seller that specifies a certain purchase price), it allows for profits or losses based, on the change in the price of the underlying asset during a specified time frame. CFDs can be traded in all the major markets, Forex, Stocks, Indices, Commodities and Cryptocurrencies.
• What is a Stop Loss?
  Stop Loss is an order to close a Transaction in a CFD position at a price determined in advance by you, which in the case of a Buy is lower than the opening Transaction price, and in the case of a Sell is higher than the opening Transaction price. A Stop Loss order may serve as a risk minimization strategy however, it cannot be guaranteed since during abnormal conditions and high volatility, a Stop Loss order may be executed at a worse price.
• What is a Take Profit?
  A Take Profit is an order to close a Transaction in a CFD position at a price determined in advance by you, which in the case of a Buy is higher than the opening Transaction price and in the case of a Sell is lower than the opening Transaction price.
• What is a Pending Order?
  A pending order is an instruction to open a position when an instrument reaches a certain pre-defined price set by you. Whether a limit order or a stop order, the position will only be filled when the financial instrument reaches a certain price and has found a buyer, or buyers.
• What is a Crypto Trading?
  Crypto trading, or cryptocurrency trading, is simply the exchange of cryptocurrencies. Like in Forex, you can also buy and sell a cryptocurrency for another. This is one way of getting involved in the world of cryptocurrencies without having to mine it.
• What is a Physical Shares Trading?
  A physical shares trading is trading with the assets you actually own. Please note that CFD trading allows you to access the market and gives you the possibility to trade a portfolio of underlying assets based on their price movement without physically owning those assets.
• How to calculate a trade size?
  You can check the amount required for a position opening simply by choosing the asset on the Trade page, entering the desired volume and clicking the (i) button near the name of the asset. In the pop-up window, you will see the Required Margin needed for the trade opening.
• What are the global markets hours?
  Trading on the global market is available from Monday till Friday, 24 hours a day, excluding public holidays.
• Where do you get your prices from?
  We are receiving our prices from our liquidity provider.
• What are the minimum trading volumes?
  The minimum trading volume available on the platform is 0.01 LOT.
• What is a swap?
  A swap fee is charged when you keep a position open overnight.
• Where can I learn more about Trading?
  At PatronFX we give you access to the largest information centre, powerful trading tools and real-time data. Furthermore, our Video Trading Academy is packed with videos and webinars aimed to help beginners, intermediate traders and experienced professionals.
• How to create a list of favourites assets?
  In order to add the asset to your Favourites list you need to click the star near the name of the asset on the Trade page. Once done the asset will become available in the Favourites list which can be found in filters on the Trade page.
• What is a LOT?
  A lot is the standard number of units per transaction and represents the size of your trades in CFDs. The standard size for a lot is 100,000 units of currency, and now, there are also mini, micro, and nano lot sizes that are 10,000, 1,000, and 100 units.
• What is an ETF?
  The Exchange Traded Fund (ETF) is a marketable security that tracks the performance of an asset or a group of assets that may include indices, commodities, bonds, etc. and is traded on exchanges like indices and shares.
• Where can I check my balance?
  You can check your balance in the bottom of the Trade page on the platform.
• Where can I find out all my trading history?
  All your trading history (including deposits, withdrawals, trades, and charges) can be checked on the platform via Trade — Trade History. Meanwhile, the status of the withdrawal can be checked via Banking or Pending Requests. Also, you can contact our Customer Support agents for any clarifications via Live Chat or at: [email protected].
• How do I close a trade?
  You can check the list of open trades on the platform via Trade — Open trades. Choose the trade and click on the “Close” button next to it. Please, make sure assets’ market is open by clicking the "information" tab. If it's open, the trade can be shut down.
• Do you have auto trade arrangements, in order to learn more about trading?
  With us you can use our WebTrader Platform. For more information, please contact us via Live Chat or at: [email protected].