Bidder

• How can I open a market execution trade?
  Step 1 – Select an asset.
  Step 2 – Move to the market execution tab.
  Step 3 – Select a trade size in lots.
  Step 4 – Select a trade direction.
  Step 5 – Execute trade by clicking on the trade button.
• How can I open a pending order trade?
  Step 1 – Select an asset.
  Step 2 – Move to the advanced trades tab.
  Step 3 – Select a trade size in lots.
  Step 4 – Select a trade direction.
  Step 5 – Click on the set pending order button.
  Step 6 – On the ‘at price field’ set a price.
  Step 7 (optional) – This order has an expiration date. You may select the expiration date by clicking on the checkbox next to the ‘expiry field’.
  Step 8 – Execute the order by clicking on the Place Order button.
• How can I open a protected market execution trade with Stop Loss and Take Profit levels?
  Step 1 – Select an asset.
  Step 2 – Move to the advanced trades tab.
  Step 3 – Select a trade size in lots.
  Step 4 – Select a trade direction.
  Step 5 – Click on the Take Profit / Stop Loss checkboxes and modify the pips or the prices values.
  Step 6 – Execute the trade by clicking on the Trade button.
• How can I open a protected pending order trade with Stop Loss and Take Profit levels?
  Step 1 – Select an asset.
  Step 2 – Move to the advanced trades tab.
  Step 3 – Select a trade size in lots.
  Step 4 – Select a trade direction.
  Step 5 – Click on the Take Profit / Stop Loss checkboxes and modify the pips or the prices values.
  Step 6 – Click on the set pending order button.
  Step 7 – On the ‘at price field’ set a price.
  Step 8 (optional) – This order has an expiration date. You may select the expiration date by clicking on the checkbox next to the ‘expiry field’.
  Step 9 – Execute the order by clicking on the Place Order button.
• Where can I find information about a specific asset?
  Select an asset and click on the information tab positioned above the chart.
• What is a market execution trade?
  In the market execution mode, a trader agrees to execute a deal at the price offered by a broker.
• What is a pending order trade?
  A pending order is an instruction to open a position when an instrument reaches a certain pre-defined price set by you. Whether a limit order or a stop order, the position will be filled only when the financial instrument reaches a certain price and has found a buyer, or buyers.
• What is a bid?
  The price that a buyer is prepared to purchase at; the price offered for a currency.
• What is a leverage?
  A leverage increases your purchasing power hence enables you to gain a large exposure to a financial market while only tying up a relatively small amount of your capital.
  
  CFDs are leveraged, which means you only have to put down a small deposit for much larger exposure.
  
  Leverage increases your profit potential as well as the risk of losing your capital.
• What is a pip?
  A ‘pip’ stands for ‘Price Interest Point’ or ‘Percentage in Point’ and is used as a unit of measure of the change in value of a currency pair – a pip is the smallest allowable fluctuation in its price.
  
  Most of the currencies, unlike the Japanese Yen, have 2 decimal points e.g. 1 dollar = 100 cents.
• How can I close an active trade?
  Please check the open trades list on ‘Open Trades’ via the “Trade” page. Choose the trade and click on the “Close” button next to it. Please, make sure assets’ market is open by clicking the "information" tab. If it's open, the trade can be shut down.
• When I cannot close an active trade?
  Please make sure that the assets’ market is open by clicking on the information button above the chart. If it's open, the trade can be shut down.
• What is a Stop Loss?
  Stop Loss is an order to close a transaction in a CFD position at a price determined in advance by you, which in the case of a ‘buy’ is lower than the opening transaction price, and in the case of a ‘sell’ is higher than the opening transaction price. A Stop Loss order may serve as a risk minimization strategy however, it cannot be guaranteed since during abnormal conditions and high volatility, a Stop Loss order may be executed at a worse price.
• What is a Take Profit level?
  A Take Profit is an order to close a transaction in a CFD position at a price determined in advance by you, which in the case of a ‘buy’ is higher than the opening transaction price, and in the case of a ‘sell’ is lower than the opening transaction price.
• What types of pending orders exist?
  Buy Stop: A contract placed above a price and the price keeps going up.
  Sell Stop: A contract placed below a price and the price keeps going down.
  Buy Limit: A contract placed below a price and then the price goes up.
  Sell Limit: A contract placed above a price and then the price goes down.
• How to reopen the Bidder if it closed?
  If you click on the X button the bidder will disappear allowing you to enjoy a large size chart. In order to reopen the Bidder, click on the Open Trade button.
• Does the Open Trade button execute a trade?
  No, the Open Trade button reopens the Bidder.
• What should I do if I am new to this trading platform?
  Click on the Platform Introduction button to review the full coverage about the platform.
• Can I trade on the old trading platform interface?
  No, we support the latest version of the trading platform.
• What does it mean 2 clicks trade?
  We offer 2 clicks trade to allow the traders to review the trade specification before executing the trade. In that way they will have the confidence that the trade setup was clear and the trade was sent to market as they wanted.
• I get an error and I need help to open a trade, what should I do?
  Please contact our customer support for further assistance.
• How can I modify existing trades?
  If you have already executed a trade, click on the Open Trades button, select the trade you wish to modify, and then click on the SL/TP button. Within the popup modify the SL/TP trades and click on the Submit button to save the changes.
• How to delete a future order (Pending Order)?
  If you have already set a pending order, click on the Pending Orders button, select the trade you wish to modify, and then Delete Order. Within the popup click on the Delete button to save the changes.
• What is an ask?
  The price, or rate, which a willing seller is prepared to sell at.